Frequently Asked Questions

General Questions

What is GLC Diamond Jewelry?

GLC Diamond Jewelry is an online jewelry retailer specializing in rings, bracelets, necklaces, and earrings.

What categories of jewelry are available on the website?

The website offers a wide range of jewelry categories, including rings, bracelets, necklaces, and earrings.

What types of materials are used in GLC Diamond Jewelry?

GLC Diamond Jewelry uses high-quality materials such as gold, silver, diamonds, gemstones, and other precious metals and stones in their jewelry pieces.

Is an e-commerce website?

Yes, is an e-commerce website dedicated to the sale of jewelry.

How can I contact customer support for further assistance?

You can reach out to GLC Diamond Jewelry's customer support team by visiting the "Contact Us" page on the website. There, you will find various contact options, including email, phone, or live chat.

Are there any discounts or promotions available on

GLC Diamond Jewelry occasionally offers discounts and promotions. To stay updated on the latest deals, you can sign up for their newsletter or follow their social media accounts.

Does GLC Diamond Jewelry offer gift packaging or gift options?

Yes, GLC Diamond Jewelry provides gift packaging options for selected items. You can choose to have your order gift-wrapped or include a personalized message during the checkout process.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number. You can use this tracking number to monitor the progress of your shipment on the UPS website or through the website.

Can I find customizable or personalized jewelry on

Yes, offers options for customized and personalized jewelry. You can explore the website to find specific customization options available for each product.

Are the sizes of rings, bracelets, and necklaces adjustable?

The website provides sizing information for each product. While some items may have adjustable sizes, others may come in specific sizes. It's important to check the product details for sizing options.

Does GLC Diamond Jewelry offer warranty on their products?

Yes, GLC Diamond Jewelry provides a warranty on their products. The duration and terms of the warranty may vary depending on the specific item. Please refer to the product description or contact customer support for more information.

Shipping and Shipment

Which shipping carrier does GLC Diamond Jewelry use?

GLC Diamond Jewelry utilizes UPS Express shipping for all deliveries.

How long does it take to receive a shipment?

With UPS Express shipping, you can expect your order to be delivered within 1-3 business days.

Are there any additional fees or taxes associated with international orders?

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's regulations.

Order and Return

Can I cancel my order?

Yes, you can cancel your order free of charge within 1 hour after placing it.

What is the return policy for

GLC Diamond Jewelry offers a 14-day return policy, allowing you to return your purchase within 14 days for a refund.

How do I initiate a return?

To initiate a return, please contact our customer support team, and they will guide you through the return process.

Are there any specific conditions for returning an item?

The item must be in its original condition, unworn, and with all the original packaging and tags intact for a successful return.

How long does it take to process a refund?

Once we receive the returned item, we will process the refund within a reasonable timeframe. The exact duration may vary depending on your payment method and financial institution.

Are the diamonds used in GLC Diamond Jewelry authentic?

Yes, GLC Diamond Jewelry only uses genuine, certified diamonds in their products. Each diamond is carefully selected for its quality and brilliance. F color VS-SI clarity.