💎 GLC Diamond & Product Information
What is GLC Diamond Jewelry?
GLC Diamond Jewelry is an online fine jewelry brand offering rings, bracelets, necklaces, and earrings crafted with high-quality materials.
What types of materials are used in GLC Diamond Jewelry?
Our jewelry is made using real gold, natural gemstones, natural or lab-grown diamonds, and other precious materials. Exact details are always specified on the product page.
Is real gold used in your products?
Yes. All pieces are made with real gold. Gold purity and material details are clearly stated in each product description.
Are the stones natural or lab-grown?
Depending on the design, stones may be natural gemstones, natural diamonds, lab-grown diamonds, or cubic zirconia. Stone details are listed individually for each product.
Are your products handmade?
Yes. Our jewelry is carefully handcrafted, which may result in subtle, natural variations that make each piece unique.
Will the item look exactly like the photos?
Yes. Product photos are original. Minor differences may occur due to lighting, screen settings, or the natural character of gemstones.
Can stone colors vary slightly?
Yes. Natural stones are unique, so slight color or texture variations are part of their natural beauty.
Is this jewelry suitable for everyday wear?
Yes, our designs are suitable for daily wear. To maintain long-term brilliance, we recommend avoiding contact with chemicals, water, or intense physical activity.
Will the gold color fade or tarnish over time?
No. Since our products are made of real gold, they do not fade or tarnish with proper care.
🚚 Shipping, Packaging & Warranty
Which shipping carrier do you use?
All orders are shipped securely via UPS Express.
How long does delivery take?
Orders are typically delivered within 1–3 business days, depending on destination.
When will my order be prepared?
Orders are usually prepared and shipped within 1–3 business days. Custom or personalized items may take longer.
Is my order insured during shipping?
Yes. All shipments are fully insured against loss or damage during transit.
Do you offer gift packaging?
Yes. All orders are delivered in our signature jewelry box, making them perfect for gifting.
Do your products come with a warranty?
Yes. Our jewelry is covered by a warranty. Warranty terms may vary depending on the product.
🔄 Orders, Returns & Customization
Can I track my order?
Yes. Once your order ships, you will receive a tracking number to monitor delivery via UPS.
Can I cancel my order?
Yes. Orders can be canceled free of charge within 1 hour of purchase.
What is your return policy?
We offer a 14-day return policy starting from the delivery date.
What are the conditions for returns?
Returned items must be unused, unworn, and in their original condition with all packaging included.
How do I start a return?
To initiate a return, simply contact our customer support team.
How long does a refund take?
Refunds are processed within a reasonable time after the item is received. Processing time may vary depending on the payment method and bank.
Can I find customizable or personalized jewelry?
Yes. Many designs can be customized with different stone types or colors. Please contact us for special requests.
What if the size doesn’t fit?
If you experience a sizing issue, contact us and we’ll assist you with the best possible solution, including return or exchange options.


