Shipping & Returns
At GLC Diamond Jewelry, we strive to provide a seamless shopping experience for our customers. Here's some important information regarding our shipping and returns policy: Shipping: We offer UPS Express Shipping for all orders placed on our website. This ensures reliable and efficient delivery of your purchases. Once your order is processed and ready for shipment, you will receive a confirmation email with a tracking number to monitor the progress of your package. Returns: We understand that sometimes you may need to return or exchange an item. Our return policy allows you to do so within 14 days from the date of delivery. To initiate a return, please contact our customer support team at info@glcdiamond.com. They will guide you through the process and provide you with the necessary instructions. Please note the following guidelines for returns:- The item must be in its original condition, unworn, and undamaged.
- All original packaging, including certificates, documents, and tags, must be included.
- We recommend using a reliable shipping method with tracking and insurance when returning items to ensure safe and secure transit.